No Refund Policy

At Dormexa.store, all sales are final. By placing an order on our website, you acknowledge and agree to the following policy.

No Refunds

We do not offer refunds for any products purchased through Dormexa.store unless required by applicable law.

Order Cancellations

Once an order has been placed, it cannot be canceled, modified, or refunded.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact our support team within 7 days of delivery. Include your order number and clear photos of the issue. We will review your claim and, if appropriate, provide a replacement or another suitable resolution at our discretion.

Lost Packages

Dormexa.store is not responsible for packages that are lost due to an incorrect shipping address provided by the customer. If a package is lost during transit, please contact us so we can assist in working with the shipping carrier.

Contact Us

If you have any questions about this policy, please contact our customer support team through the contact information provided on our website.

By making a purchase from Dormexa.store, you confirm that you have read, understood, and agreed to this No Refund Policy.